Privacy Policy for Toronto Mushies

Last Updated: February 2026

At Toronto Mushies, your privacy and anonymity are our top priorities. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or place an order for delivery.

1. Information We Collect

To provide a seamless delivery service, we collect the following information:

• Order Details: Name, delivery address, email address, and phone number.
• Verification Data: To comply with age restrictions (19+), we may request a one-time viewing of a government-issued ID. We do not store copies of your ID on our permanent servers.
• Technical Data: Like most websites, we automatically collect your IP address, browser type, and "cookies" to ensure our website functions correctly and stays secure.

2. How We Use Your Information

We use your data strictly for operational purposes:

• Order Fulfillment: Getting your package to the correct address in Canada.
• Communication: Sending order confirmations and "Driver is Arriving" SMS updates.
• Security: Protecting our site from fraudulent activity and bots.

3. Data Protection & Anonymity

We understand the sensitive nature of our products. We take the following precautions:

• No Data Selling: We never sell, rent, or trade your personal information to third-party marketing companies.
• Encryption: Our website uses SSL (Secure Sockets Layer) encryption to ensure that data sent between your browser and our server is private.
• Limited Access: Only essential dispatch and delivery staff have access to your delivery address, and only for the duration of the delivery process.

4. Data Retention

We do not keep your personal data longer than necessary.

• Order History: We maintain basic order history for customer loyalty rewards and internal accounting.
• Right to Delete: At any time, you may contact us to request the complete deletion of your account and delivery history from our database.

5. Third-Party Services

We use trusted third-party providers for web hosting and secure communications. These providers are only permitted to use your information to perform specific tasks (like sending a text notification) and are bound by their own strict privacy standards.

6. Consent

By using the Toronto Mushies website and placing an order, you consent to the collection and use of your information as described in this policy.

All deliveries are made in discreet, unmarked packaging to ensure your total privacy.

Contact Us

If you have any questions or concerns regarding your data, please reach out to us at: info@torontomushies.com with your concern.